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AUTOSUPPORT(8)             Linux Programmer's Manual            AUTOSUPPORT(8)


NAME

       autosupport -- interactive script to provide Digium[tm]'s support with
       information


SYNOPSIS

       autosupport [OPTION] [prefix]


DESCRIPTION

       autosupport is a script that is normally run by a user contacting
       Digium's Technical Support to automate gathering support information.
       It will probe the system for some run-time and system information, and
       generate a backup of Asterisk related configuration. An optional
       parameter for a prefix may be specified which is typically used to
       specify a Digium Technical Support Ticket ID.

       The script requires root privileges to run, and writes all output in
       the home directory of the user running the script. For the purposes of
       this document, this will be referred to as /root/ henceforth.

       The system information is written to /root/digiuminfo.txt and the
       backup of configuration (and the system information file) are written
       to a tarball in /root/ with a base name of digium-info. A Date Stamp
       will be appended, and if specified the optional parameter will be a
       prefix. The tarball at least is expected to be attached to a support
       ticket with Digium.


OPTIONS

   Arguments:
       prefix         Used to prefix the file names. Typically a Digium
                      Technical Support Ticket ID

   Options:
       -n, --non-interactive    Run without requiring user input

       -h, --help               Show help about options


FILES

       /root/digiuminfo.txt
       /root/digium-info_YYYYMMDD.tar.gz


SEE ALSO

       asterisk(8)


AUTHOR

       autosupport was written by John Bigelow <support@digium.com> in
       conjunction with Charles Moye and Trey Blancher. This manual page was
       written by Tzafrir Cohen <tzafrir.cohen@xorcom.com> and updated by
       Charles Moye. Permission is granted to copy, distribute and/or modify
       this document under the terms of the GNU General Public License,
       Version 2 any later version published by the Free Software Foundation.

       On Debian systems, the complete text of the GNU General Public License
       can be found in /usr/share/common-licenses/GPL-2.

autosupport                     Dec 14th, 2011                  AUTOSUPPORT(8)

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